Terms and Conditions

General conditions for using the service

Last updated: 01/02/2026

1. General Provisions

These General Terms govern the use of the website and online ordering service of Pizzeria 2 Mari. By using our service, you fully accept these terms.

2. Service Description

Our website allows you to browse the menu, order products for takeaway or home delivery, and manage your account. Orders are subject to product availability and delivery service coverage.

3. User Account

To place an order, you may create an account by providing truthful and up-to-date information. The user is responsible for the confidentiality of their login credentials. In case of unauthorized access, you must notify us promptly.

4. Orders and Payments
5. Delivery and Pickup

Delivery times shown are estimates and may vary based on order volume and external conditions. In case of significant delay, we will contact you. For in-store pickup, the order must be collected within the indicated time.

6. Cancellation and Complaints

Orders can only be cancelled before preparation begins. For complaints regarding product quality, please contact us promptly. We are committed to resolving any issues as quickly as possible.

7. Limitation of Liability

Pizzeria 2 Mari is not responsible for delays or service disruptions due to force majeure. We are committed to providing quality service but do not guarantee continuous and uninterrupted website availability.

8. Privacy

The processing of personal data is governed by our Privacy Policy, available in the relevant section of the website.

9. Applicable Law

These General Terms are governed by Italian law. For any disputes, the court of the consumer's place of residence shall have jurisdiction, in accordance with the Consumer Code (D.Lgs. 206/2005).